Hecktic Media Incorporated (“HMI”) is the owner and operator of the website, Creator-House.com (the “Site”). As an internet-based business, HMI respects and recognizes the importance of your privacy rights.
This policy explains how we collect, use, retain and disclose the personal information that you provide us through the Site or our affiliate websites, or through the course of our other business dealings with you.
Please note that the Site contains links to other third party websites that are not operated or controlled by HMI. This policy does not apply to such third party websites and we are not responsible for the content on those websites or their privacy practices. We encourage you to review the terms of use and privacy policies of every website you visit.
In addition, please note that your personal information may be processed in the country in which it was collected, and in other countries including Canada and/or the United States, where laws regarding processing of personal information may be less stringent than other countries.
Please read this statement carefully and if you do not agree to this Privacy Policy, which may be revised and updated online from time-to-time, please discontinue your use of this Site. Your continued use of the Site indicates your acceptance of this policy, as it may be revised from time-to-time.
What is Personal Information?
“Personal Information” for the purposes of privacy law is information about an identifiable individual, such as their name, address, telephone number and email address. Personal Information does not include aggregated information that is anonymous, such as the type of browser you are using, or other non-personally identifiable information.
What information does HMI collect and why?
We collect different types of Personal Information at various points on the Site, depending on your relationship with us. If you are interested in subscribing to our newsletters, we will collect your name and email address. If you are entering one of our contests or participating in an interactive feature on the Site, we may also collect your city and province of residence. If you leave a comment or send us a message, you may also leave your name and email address. If you are one of our media, destination or brand partners, we will collect additional information including your mailing address, phone number, or other particulars necessary to complete the business transaction. If you are purchasing any merchandise, payment and processing is handled through a third party payment processor and related service providers on our behalf. Please refer to that third party payment processor’s own privacy policy to see how they collect and use customer information.
There are other types of non-personally identifiable information that we may collect on the Site. The Site uses “cookies”. A cookie is a piece of data stored on the user’s computer about their usage patterns. The use of cookies and similar technologies allows us to identify repeat users, collect non-personal demographic information, and also administer and make improvements to the Site. You may instruct your browser to disable cookies for greater privacy however some services on the Site may not function as well if you do so.
In addition, we may also collect search queries that are typed into the Site’s search engine and retain them in anonymous form. We may collect the web addresses of third party sites you visit – also known as “browsing history.” We may also use Internet Protocol (“IP”) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can connect to the Internet or email. IP addresses are generally considered to be non-personally identifiable information, because in most cases an IP address changes each time you connect to the Internet, rather than unique to the particular user’s computer. We may collect or use these to diagnose problems with our server or report aggregate information to improve the function of the Site. HMI, our subsidiary and affiliate companies and any third party as we may designate, may use, update, disclose or sell such non-personally identifiable aggregate information to third parties.
In addition, we may use third-party advertising and marketing companies to publish advertisements on the Site. These companies may use non-personally identifiable aggregated information compiled from your visits to the Site, so that these companies may serve advertisements about goods and services that may be of interest to you.
How do we collect, use, protect and disclose your Personal Information?
HMI requires your consent to collect, use or disclose your Personal Information, subject to certain exceptions in law.
Collection
We typically collect your Personal Information when you subscribe to our newsletters or submit an inquiry through the “Contact Us” form on the Site. If you are one of our business partners, we may also obtain Personal Information about you from other sources, e.g., from your business partners or other individuals within your company, or third party representatives or government agencies.
Use
HMI may use your Personal Information to send you our monthly newsletters; to conduct or administer contests or other promotions in which you have participated; respond to inquiries that you make through the Site; to receive feedback and make improvements to the Site; and to maintain a database of client information.
In accordance with Canada’s Anti-Spam laws, we will only use your Personal Information for marketing purposes with your prior consent. If you subscribed to our newsletter and no longer wish to receive it, you may unsubscribe at any time by following the “unsubscribe” instructions in our emails. If you have any questions or concerns about your unsubscribe request, you may contact us at info@hecktictravels.com.
Protection
HMI has a number of policies and procedures in place to protect your Personal Information, including physical procedures such as locks; administrative procedures such as contractual obligations by our third parties who may manage your Personal Information; and technological safeguards including the use of passwords, secured servers and firewalls. Only individuals who are involved in the administration of our operations have access to your Personal Information and they have been provided with the requisite training on our Privacy Policies.
Nevertheless, despite our best efforts, Internet or wireless transmissions are never completely private or secure. In that respect, you hereby acknowledge and accept the potential risk of inadvertent disclosure due to any such disclosure beyond our reasonable control.
In addition, please note some of our service providers may be located in countries where authorized government officials may lawfully be able to access your Personal Information without your knowledge or consent pursuant to the laws of such countries.
Disclosure
HMI may disclose your Personal Information to our subsidiary and affiliate companies and to third parties who provides services or perform functions on our behalf, including: support services, website services, contest administrators, and processors of credit card or online payments. We will only disclose your Personal Information to the extent necessary for these third parties to provide these specific services.
In the event that we sell a substantial portion of our business, please be aware that your Personal Information may be among the transferred assets. If this occurs, the purchaser of our assets will inherit the confidentiality obligations provided in this Privacy Policy.
Other than for the specific purposes set out in this Privacy Policy, HMI will not disclose your Personal Information to any third party companies unless we obtain your prior consent or are legally compelled to do so.
Privacy of Minors
HMI recognizes the importance of protecting the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site is not intended for children under the age of majority in their province or territory of residence and we do not knowingly collect Personal Information from minors.
Requests for Access and Correction of Personal Information, Questions or Comments
We welcome questions and comments about this Privacy Policy, as well as requests for access and corrections to your Personal Information. We will take reasonable steps to ensure your Personal Information is accurate and complete. Please be aware that due to back-ups or records of deletions, it may be impossible to delete Personal Information completely without retaining some residual information.
Upon request, subject to certain exceptions provided by law, we will inform you of the existence, use and disclosure of your Personal Information and provide you with access to same.
Any of the above inquiries or requests should be directed to our Privacy Officer at:
Hecktic Media Inc.
#3, 217 Silkstone Road W
Lethbridge, Alberta T1J 4J9
info@heckticmedia.com
Please make your request as specific as possible so that we may address it in a timely fashion.
If you have other questions about privacy law, or you are not satisfied with our response to your inquiry, you may contact the Privacy Commissioner of Canada at:
112 Kent Street
Ottawa Ontario
K1A 1H3
1.800.282.1376
